Frequently Asked Questions

If you have a question that isn't listed here, please contact us.


How do I gain access to Club Trillium?

In order to access Club Trillium, each resident over 16 must have completed an induction. Click here for further information

How do I get my property connected to the Internet?

The Trillium estate is equipped with optical fibre for Internet connectivity.  You can find out more about the connection process by clicking here 

Hume City Council App Makes connecting with your Council easier than ever

There may be instances where you have concerns regarding the upkeep or possible hazards in the estate and would like action to be taken without you having to speak directly to the offender. Hume City Council App is hear to assist you.

The free Hume City Council app makes connecting with your Council easier than ever. You can report issues like graffiti, dumped rubbish and abandoned cars over the holiday break whilst you are on the go.

When making a report, you can attach a photo or video and pinpoint the exact location using your device’s mapping software. We will then notify our crews to get it fixed and let you know as soon as we have it resolved.

Download the free app now

The app is free for download on IOS, Android and Windows smartphones and tablets. 

App_Store_Icon.png  Android_App_-_Google_Play.png   Windows_Store_Badge.png